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Technical FAQ

  • Error messages "NGFRFT: Error reading font 3" and "NGFRFT: READ error IOSTAT=174" when starting NORSAR-2D or NORSAR-3D

    There is an environment variable on Linux called F_UFMTENDIAN that can put the Intel processors in big-endian mode. If this variable is set to big, unset it or set it to little.

  • Running Common Shot Wavefront Tracer - Batch locally fails with message "Remote connection failed"

    When the local machine is used for the batch processing, that is, the ‘Use Local Machine’ option is selected in the ‘Machine Setup’ window, the batch process is sometimes stopped during the initialization (right after ‘Execute’ is pushed). There is a red popup message which says ‘Remote connection failed‘.

    Work-around: Switch off the ‘Initial Access Check’ in the Wavefront Tracer Batch window.

  • Common Shot Wavefront Tracer - Batch machine access check fails with error message "rsh login timed out"

    If the machine access check in the NORSAR-3D Common Shot Wavefront Tracer - Batch fails, check the following:

    1. The access check needs rexec enabled on the remote machine:

      cd /etc/xinetd.d 

      Ensure that it says disable = no in rexec

      /etc/rc.d/init.d/xinetd reload
       
    2. TCP port 514 must be open.
       
    3. The user must have the same home directory on both machines, or the same .rhosts file.
  • Setting up r-services for Common Shot Wavefront Tracer - Batch

    The NORSAR-3D Common Shot Wavefront Tracer- Batch uses r-services to communicate with remote machines.

    1. Check that rsh server is installed

      rpm -qa | grep -i rsh

      If not installed, install it. (It is not installed with the default installation of Suse.)
       
    2. Enable xinetd

      /sbin/chkconfig --list xinetd

      Check that it says on for 3 to 5. If not:

      /sbin/chkconfig --level 345 xinetd on
       
    3. Configure xinetd services

      cd /etc/xinetd.d

      Set disabled = no in rexec, rlogin, rsh

      These are server processes that are listening on TCP port 512, 513 and 514.

      Default: Suse off, RedHat on.
       
    4. Start xinetd

      Reboot the computer or start using the script /etc/rc.d/rc5.d/S*xinetd

    On Suse most of this can be done in yast2 inetd. On RedHat some of this can be done in redhat-config-services.

  • General graphics problems

    Visit the web site of your graphics card manufacturer to see if there are any updated drivers for your graphics card available. On Linux, use the command:

    lspci | grep VGA 

    to find which graphics card you have installed.

  • A file does not show in a file dialog

    Due to an issue in Motif, files larger than 2 GB may not show up in some file dialogs. Please type in the file name manually.

  • Error message "/dev/stdout: Permission denied" when starting NORSAR-2D or NORSAR-3D

    Login using rlogin instead of su.

  • Message"GLX not found" when running NORSAR-3D remote via Exceed

    OpenGL is not supported by the regular version of Exceed. You need Exceed 3D to run NORSAR-3D.

  • Font problems when using a VNC connection

    When installing VNC, a configuration file is created:

    /etc/vnc/config

    In this file there is a line specifying a font registry:

    -fp "catalogue:/etc/X11/fontpath.d,builtins"

    This is based on the font settings at VNC install time.

    These settings can be overridden in a file:

    /etc/vnc/config.custom

    If you create such a file and add the line:

    -fp "catalogue:/nonexisting/path.d,builtins"

    and start a new VNC server, you will only have a few fonts (the builtin ones.)

    You no have one VNC session with a large set of fonts, and another with a much smaller set of fonts available. This means that even though the basic installation has all the fonts installed it is possible that the VNC session does not.

    Possible solutions:

    1. A local solution which will enable fonts on the local VNC session currently running:

    xset +fp /usr/share/X11/fonts/misc

    xset +fp /usr/share/X11/fonts/75dpi

    xset fp rehash


       or...

    xset +fp catalogue:/etc/X11/fontpath.d

    xset fp rehash


    2. A persistent solution:

    Create the file: /etc/vnc/config.custom

    Add the following line (if /etc/X11/fontpath.d is a directory containing symbolic links to existing font directories):

    -fp "catalogue:/etc/X11/fontpath.d,builtins"

    Then, restart the VNC server(s).

    Check that fonts are loaded in the VNC session by running xlsfonts.

    If (2) does not work correctly, you can add a comma-separated list of paths to directories containing fonts.dir files.

    Note that the xset commands do not necessarily have to be performed as root user. By doing it as an ordinary user, the font settings will be valid for the user.

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