The maintenance service includes software updates, bugfixes and new releases as they become available. Updates do not include new packages or new programs. 

In addition, support service gives privileged access to our online support with updated documentation and FAQ. 

NORSAR will make reasonable efforts to correct errors reported by our customers as far as the errors can be reproduced.

Contact support

For support issues please contact us by e-mail:
Alternatively, call the support office in your region.

NORSAR Head Office
Gunnar Randers vei 15 
P.O.Box 53, 2027 Kjeller 
Phone: +47 - 63 80 59 00 

NORSAR's Representative in North and South America and the Caribbean
Graham Johnson, Sound Seismic Solutions 
Houston, Texas
Phone: (+1) 1 281 345 6068
Cell phone: (+1) 281 804 9958 

Helpdesk opening hours:

Monday - Friday, 0800 - 1600 (local time)